Business Analyst

Type of contract: Full time – Indefinite Contract

About RCI Insurance:

RCI Insurance is an insurance subsidiary of Mobilize Financial services which is wholly owned by Renault Group. The company offers a comprehensive range of financing and related services for car customers of Renault Group. Backed by an international network, RCI Insurance has established itself in Malta to deliver and service a portfolio of protection insurance products in a number of European Countries .


Description of Work:

  • Process and Ways of Working (Aid the process in improving efficiency)
  • Understanding and assisting with formulating the business case and client needs
  • Organization of workshops with the relevant departments
  • Perform Gap Analysis and quality assurance
  • Produce process maps and system flow diagrams
  • Conduct detailed business analysis to document processes, identify opportunities for improvement
  • Gather, analyse and document functional and non-functional requirements in a clear and consistent manner, following industry standards to ensure the correct terminology and visual aids (e.g. wireframes, diagrams) are utilised.
  • Define and document business requirements based on extensive interviews and research
  • Evaluate potential software solutions, including off-the-shelf and open source components
  • Definition and follow-up of the action plan
  • Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs.
  • Work closely with the project manager, and the functional teams
  • Deliver the necessary project documentation as required including test & acceptance cases
  • Prepare and deliver product demos/presentations as may be necessary.
  • Present to committees, executives


Capacity and Skills:

  • Highest level of communication, information sharing & transparency
  • Strong change management skills, ability to drive the vision
  • Strong organizational skills with the ability to manage multiple tasks at a time
  • Excellent interpersonal skills, including the ability to liaise with different teams
  • Challenge status-quo and drive creativity, innovation and operational excellence
  • Ability to explain complex things in an understandable way
  • Very proactive approach, assertiveness and ability to work independently
  • Excellent communications skills in English (written and verbal)
  • Other languages will be considered as an asset
  • Business Analysis and/or Scrum certification is considered an asset, but it is not a mandatory requirement for the interviewing process.



Bachelor’s degree or higher in ICT and/or business



3+ years of experience in business analysis ideally in the Insurance sector


Why join RCI Insurance?

  • Be part of an international Group
  • Nice and friendly working environment
  • Multicultural environment (14 different nationalities in Malta)
  • Hybrid working conditions
  • Access to an online training platform to develop your professional skills
  • Social events organized frequently to socialize with your colleagues


Location: St Julian’s STJ 3155, Malta.

Contact: Please send your application to Clarisse Yeye – HR Manager